Account
Common questions and answers for account related topics.
User
- What is the difference between Premium and Insider?
- I have lost the password to my ESEA account, how do i reset it?
- I am trying to add my steamid but it says it is blacklisted, what does this mean?
- I no longer have access to the email address on my account, but I have lost the password, what can I do to recover it?
- I have lost my MFA device and am unable to log in to my ESEA account. How can I unassign the device from my account?
- How do I enable Multi-Factor Authentication?
General
- Why do I get this message: "This video is only available to subscribers. Subscribe now to watch and support esea_clips."
- I signed up for ESEA, now what can I do?
- How can I earn Experience to level my account?
- How do I redeem my referral balance?
- How do I get my stream to show up on What to Watch?
- What are ESEA Points and what can I do with them?
Payments
- How and why do I have to verify my identity to receive a payment?
- How do I pay for my friend's ESEA account?
- Can I refund my Premium or Insider access?
- I have paid for my account through PayPal.com, why hasn't my account been activated?
- How can I pay for an ESEA membership?
- Am I able to pay/gift another user Premium or Insider access?