ESEA is dropping support for Windows 7 as well as 32-bit Operating System support in March of 2020. We advise you to update to Windows 10 64-bit to ensure compatibility, as the ESEA Client will only support Windows 10 64-bit as a minimum requirement moving forward.
If you are having trouble launching the ESEA Client, use Windows Update to ensure you are running the latest version of Windows.
If you are able to launch the ESEA Client but have trouble joining a game, try the suggestions here.
If you continue to have trouble and the above steps did not solve your issue, please open an ESEA Client support ticket on our website.