If you believe a player was violating our conduct policy or kicked you invalidly then please use the following process to report them:
- First, head to our support ticket system here and select to open a "PUG Conduct report".
- Next, name your ticket along the lines of "PUG Conduct Report"
- After that, please enter into the description as much detail as you can about the incident. At minimum please include:
- The player whom you are reporting
- The link to the match that you are reporting them for
- More information about the incident. For example, did it occur via voice chat, text chat, in-game conduct (such as team-flashing or blocking) etc
- If possible try to include the round numbers or rough part of the match where the incident took place.
In general, the more information you can provide us in your ticket the more we can hone in on the exact moment you are reporting for in order to give you a speedy resolution rather than repeatedly trying to go back and forth to identify the incident.